Archive

Posts Tagged ‘Customer Service’

Parking Indicators: A Great Way To Serve Customers

December 21st, 2008

Have you been to SM Mall of Asia lately? If you are a driving customer and regularly use their covered parking , I think you’ve noticed the red and green light on top of every slot.  This is a Parking Sensor/ Indicator designed to help customers find an open slot without wasting time and fuel.

moa-parking-lot

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Sonnie Customer Service, Entrepreneurship ,

Burger King and Blogging

August 2nd, 2008

I once was a fan of Burger King because of it’s grilled burger and free flowing drinks. But because it repackaged it’s products to compete with Wendy’s and Jollibee, I turned to Carls. But Carl’s Burger is no longer in the market, Brother’s Burger and Kenny Roger’s grilled burger became an alternate favorites.

I received an invite to try the new BK, this   “Have your Way at BK” event was co-sponsored by Yehey! I chose the BK outlet at SM Mall of Asia and brought wifey and 2 kids.

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Sonnie Ask Sonnie, Blogging, Customer Service , ,

Still A Great Marketing Tool

June 21st, 2008

Despite the proliferation of social networks and other web 2.0 platforms, the traditional e-mail will still be handy in disseminating information, specially in situations or even places where e-mail is available but internet is not.

An email, likewise, will still play a great factor in your marketing and client management programs. You will need, however, an  Email Marketing Software that can make the implementation of your program a whole lot easier.

If the thought seems alien to you, here’s a the link to an Email Marketing Education and Training Center. Here you can learn the basics of email marketing and a whole lot more. Topics that you can easily access are as follows: Read more…

Sonnie Brand Management, Customer Service, Entrepreneurship, Friends , ,

Happy To Be Pinoy

May 25th, 2008

I was doing my usual Entrecard hopping when I bumped into two blogs that made me feel good as Filipino.

The first was an entry at Read My Mind blog where I came to know that the Philippines’ San Miguel Beer is the best in Asia, beating the best beer brands of Singapore, China, Thailand, Indonesia and Japan.

Afterwhich, an entry (presumably of a Singaporean) at Ten Forty blog wherein the Philippines was given thumbs up as shopping haven compared to the Great Sale of Singapore. The noted pluses were (1) Filipinos were conversant in English, (2) the Philippines is home to the 3rd (Mall of Asia), 7th (Megamall) and 11th (SM CIty Cebu) largest mall in the world, (4) Sale or not sale, price is affordable and (5) Filipinos are great in customer service. The only downside, according to the blogger, is the seemingly lack of urgency or slow payment process.

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Sonnie Blogging, Brand Management, Customer Service, Filipino Entrepreneurs, Pilipinas, SM Supermalls , , ,