Have you been to SM Mall of Asia lately? If you are a driving customer and regularly use their covered parking , I think you’ve noticed the red and green...
I once was a fan of Burger King because of it’s grilled burger and free flowing drinks. But because it repackaged it’s products to compete with Wendy’s and Jollibee,...
Despite the proliferation of social networks and other web 2.0 platforms, the traditional e-mail will still be handy in disseminating information, specially in situations or even places where e-mail is...
I was doing my usual Entrecard hopping when I bumped into two blogs that made me feel good as Filipino.
The first was an entry at Read My Mind blog where...
I would like to share two good experiences with start up businesses who extended above normal customer assistance.
The first service provider is Car-Go, a new car wash (and general car...
I was in a gym last night at SM Mall Of Asia and kinda surprise to see Yuga around too. We both recognize the importance of keeping our body...
After experiencing broken promises and sloppy customer service in different occassions, disecting the cause of a poor service or unmet customer expectations can be value adding. Allow me to share...
“The food business is still very basic. It’s still about taste. It’s still about ‘How did you serve me? Is the place nice? Am I treated well? Do I get...
I only have few passions in life, one of which is basketball. It’s the 29th William Jones Cup, though the tournament is not as prestigious as World Championship, Asian...