I was doing my usual Entrecard hopping when I bumped into two blogs that made me feel good as Filipino.
The first was an entry at Read My Mind blog where I came to know that the Philippines’ San Miguel Beer is the best in Asia, beating the best beer brands of Singapore, China, Thailand, Indonesia and Japan.
Afterwhich, an entry (presumably of a Singaporean) at Ten Forty blog wherein the Philippines was given thumbs up as shopping haven compared to the Great Sale of Singapore. The noted pluses were (1) Filipinos were conversant in English, (2) the Philippines is home to the 3rd (Mall of Asia), 7th (Megamall) and 11th (SM CIty Cebu) largest mall in the world, (4) Sale or not sale, price is affordable and (5) Filipinos are great in customer service. The only downside, according to the blogger, is the seemingly lack of urgency or slow payment process.
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I would like to share two good experiences with start up businesses who extended above normal customer assistance.
The first service provider is Car-Go, a new car wash (and general car care) center at # 8 Macapagal Blvd. (in front of PNB). The price is $2.5 (P 100) or $ 0.50 (P 20) more expensive than the back yard car wash service you can find. But the boys there knew what customer service is. They have an air-conditioned waiting area, a container van turned lounge area (all it need are platform beds and it would look like a bachelors pad) and your car wash goes with “armor all” treatment and the standard “tire black” application. On my last visit, I just inquired if the deep scratch I got in the rear bumper can still be remedied thru buffing. Well, I got the answer thru a demo. The scratch was removed and that extra service should have cost me $ 5 ( P200) for the labor cost and the chemical. They gained a loyal customer in the process. I will be scheduling a complete service (engine detailing, total paint and steam detailing) which will cost $125 (P5000) because of that.
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I was in a gym last night at SM Mall Of Asia and kinda surprise to see Yuga around too. We both recognize the importance of keeping our body on tip-top shape given the stressful environment, unhealthy lifestyle and foods. As the saying goes, an ounce of prevention is better than a pound of cure. Better safe (and healthy) than (sick and) sorry.As a blogger, you will agree on the importance of a reliable connection and a functioning pc. A broken computer or intermittent internet connection will result to loss of income. Personally, we do not want this to happen, right? Read the rest of this entry »
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