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Archive for the ‘Customer Service’ Category

Tweet“The food business is still very basic. It’s still about taste. It’s still about ‘How did you serve me? Is the place nice? Am I treated well? Do I get value?’ if you think about it, if we’re going out to eat, these are the basic things we look out for, but the execution is…

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July 9, 2007 · by Sonnie · Ask Sonnie, Customer Service, Pilipinas, Sports

TweetI only have few passions in life, one of which is basketball. It’s the 29th William Jones Cup, though the tournament is not as prestigious as World Championship, Asian Basketball or Olympics, seeing the best players of our professional league slug it out with other national teams in itself is interesting. So I look forward…

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TweetHaving the luxury of time, I was able to browse old magazines and I thought this one is worth sharing– the thought may not be new and may not be popular with most business strategies that we know of, but definetly value adding. ===== Source: Avancini Report Everything I learned about selling I learned one…

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April 23, 2006 · by Sonnie · Customer Service, Pilipinas

TweetPower went off in our community before 8:00 AM… I called their center and reported the power interruption, but before I even finished my piece, the service provider acknowledged the problem (someone from the community called ahead) and advised that help is on the way.Since we can’t do almost anything as the summer heat is…

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