Archive for the ‘Customer Service’ Category
![Sonnie Santos, WAVE [Work Attitude, Values and Ethics] expert](http://sesantos.com.ph/wp-content/uploads/2011/11/Sonnie-Santos-WAVE-Work-Attitude-Values-and-Ethics-expert-125x125.jpg "Sonnie Santos, WAVE [Work Attitude, Values and Ethics] expert")
Tweet Since the core value of my consulting company is anchored on “spiritual intelligence” or the recognition of natural and spiritual laws, I will share with you my mantra on marketing and customer service. Though I am also a marketer, I am not comfortable with few conventional strategies, these are: Tooting your own horn Affiliation…
TweetHave you been to SM Mall of Asia lately? If you are a driving customer and regularly use their covered parking , I think you’ve noticed the red and green light on top of every slot. This is a Parking Sensor/ Indicator designed to help customers find an open slot without wasting time and fuel.
Tweet I once was a fan of Burger King because of it’s grilled burger and free flowing drinks. But because it repackaged it’s products to compete with Wendy’s and Jollibee, I turned to Carls. But Carl’s Burger is no longer in the market, Brother’s Burger and Kenny Roger’s grilled burger became an alternate favorites. I…
TweetDespite the proliferation of social networks and other web 2.0 platforms, the traditional e-mail will still be handy in disseminating information, specially in situations or even places where e-mail is available but internet is not. An email, likewise, will still play a great factor in your marketing and client management programs. You will need, however,…
TweetI was doing my usual Entrecard hopping when I bumped into two blogs that made me feel good as Filipino. The first was an entry at Read My Mind blog where I came to know that the Philippines’ San Miguel Beer is the best in Asia, beating the best beer brands of Singapore, China, Thailand,…
TweetI would like to share two good experiences with start up businesses who extended above normal customer assistance. The first service provider is Car-Go, a new car wash (and general car care) center at # 8 Macapagal Blvd. (in front of PNB). The price is $2.5 (P 100) or $ 0.50 (P 20) more expensive…
TweetI was in a gym last night at SM Mall Of Asia and kinda surprise to see Yuga around too. We both recognize the importance of keeping our body on tip-top shape given the stressful environment, unhealthy lifestyle and foods. As the saying goes, an ounce of prevention is better than a pound of cure….
Tweet “If you want to do something, don’t approach a third party but go directly to the person you want to do business with. A third party complicates.” MELISSA LIMCAOCO, Entertainment Gateway– “If you want to get ahead and if you want to sell more, you have to talk to your clients and give them…
TweetHaving been involved in Talent Acquisition and Management for a while, I look for people who knows what they are best at and willing to take the risk. However, most of these people will rather start and manage their own business (no matter how small), rather than riding on with the success of others. Not…
TweetAfter experiencing broken promises and sloppy customer service in different occassions, disecting the cause of a poor service or unmet customer expectations can be value adding. Allow me to share briefly some of my experiences: I subscribed to a telecom company who offered a wireless phone and internet connection but I ended up frustrated since…
Thanks for the visit
This blog of 6 years is a witness to my ascendancy to executive HR position and my foolish attempt to start my own company, ha ha.
This blog used to be the depository of my thoughts about people management, social web and how to use this to build your personal brand. I have since diversified to niche blogging and decided to use this to keep my personal reflections.
If you are looking for my thoughts on cyber wellness, please visit Web Safety PH.
And for my writings on people management, leadership and fusion of old school values and modern day technology, please visit WSPH Training and Consultancy.
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