Archive for November, 2007

After experiencing broken promises and sloppy customer service in different occassions, disecting the cause of a poor service or unmet customer expectations can be value adding. Allow me to share briefly some of my experiences:

I subscribed to a telecom company who offered a wireless phone and internet connection but I ended up frustrated since it […]

Update (11/19/07):

Abu Sayaf suspects confessed Akbar was the target

Update (11/15/07):

Suspects of the bombing died in a shootout with military and police

Stocks and peso-dollar closed slighly lower

This is the third blast, that affected greater Manila area, in two months. We have Glorietta 2, Sorrento Bacoor, and what transpired last night, the south wing […]

As blogger and web 2.o enthusiast, I bumped into tons of information in the net, both junk and quality sites. But more often than not, junk sites are more visible and aggressive.
I find it amusing that groups and some individuals will make the extra effort to make their advocacy and products known by any […]

This new attraction is a sure value adding experience to movie goers. SM Cinemas is set to introduce another 1st in the Philippines, the Digital 3D. This specialized theater is housed at Cinema 1 of The Block Cinemas, equipped with top of the line digital projector coupled with 3D glasses.

The explosion was so loud that people thought SM City Bacoor was bombed.
After verifying with my staff, the explosion was reportedly so loud that it was heard even inside the SM Mall. Customers initially panicked thinking it was related to the Glorietta 2 explosion.
As of this writing, 2 4 3 were confirmed dead, six […]

I almost shed tears while warming up at the lounge of Fitness First. I’m preparing for an early morning work-out when I read from the Inquirer the story of a young girl, Mariannet Amper from Davao, who committed suicide because of desperation. Prior to her death, she requested $ 2.35 from her parents for a […]

I was delighted when I learned my staffs prepared something for my birthday. I was on leave for 2 days to quietly let go of my birthday. But friends at the office have other things in mind. And I got surprised when I returned for work!
I received a […]