“The food business is still very basic. It’s still about taste. It’s still about ‘How did you serve me? Is the place nice? Am I treated well? Do I get value?’ if you think about it, if we’re going out to eat, these are the basic things we look out for, but the execution is the difficult part.”
-TONY TAN CAKTIONG, Jollibee Foods Corp.–
“Exist only for your customers. In a fickle market, that’s the only decision that will last, the customer choosing you over the others.”
–WALDEN CHU, Red Box Karaoke–