Speak and Surf Surprise
Loading ...update (12/17/07):
because of difficulty making and connecting calls, and slow internet connections, I finally returned my SnS and discontinued my subscription effective today. A promising product that can’t take off because of frequency limitations.
I have been receiving a lot of search engine referrals and hits for Globe’s Speak and Surf, Henry Sy Sr. and SM Mall of Asia. Hmmm…
Let me to blog more about S n S, and discuss SM, Mall of Asia and Henry Sy at a different time
Am no Globe endorser, it just happened that I blogged about this product line as one of the early users. Anyway, for the sake of the readers and those searching for a review, here’s more:
LANDLINE
- The product started great. Good signal and crisp voice for the land line.
- After a month or two, I began to experience choppy signal and intermittent landline connection. Eventually, because of my frequent complaints. The unit was replaced.
- No problem since then.
- I did not experience interconnection problem with PLDT and other service providers.
- We can bring it anywhere and use it as long as there is a signal.
- After typhoon xangsane (milenyo), this has been proven helpful when landlines are down.
- DOWNSIDE: Bulky phone unit, caller ID and other services are not yet included in the subscription. Text Messaging is only open to Globe Handyphone subscribers.
INTERNET
- Initially, the speed is good and no connection problem.
- I suppose because of the growth of subscribers, speed and stable connection has been affected.
- Internet service is down for a long time after Taiwan earthquake.
- Speed is not what it used to be, still faster though, than dial up.
CUSTOMER SERVICE
- Slow response from technical people
- CS can not help you with your concern and inquiry
- CS hotline sometimes not available
If you find this interesting, subscribe to my feeds or
e-mail to get regular updates, or add this site to your Technorati Favorites.
To contact me, go this way.
You can follow the discussion here,
or by checking the email subscription tag, below the comment box. Thank you for the visit.
tip box
Comments
Globe innove “aftersale” support is very disappointing because of the super slow response from field technical support. Image I have been calling them daily in following my issue since August 5 and until now no one even a shadow of their personnel seen in my area. Hotliners keep telling on the same update which is very irritating. TECHNICAL SUPPORT IS VERY BAD! It feel’s like fishing out in a huge river where in you don’t know if ther is a fish that will bite on your bait.
because of difficulty making and connecting calls, and slow internet connections, I finally returned my SnS and discontinued my subscription effective today. A promising product that can’t take off because of frequency limitations.