CSR with A Twist

1 Comment

August 13, 2006 · by Sonnie · Ask Sonnie, Corp. Social Responsibility, Pers. Social Responsibility, Salt and Light

Tweet

The medical mission I wrote about in my previous post concluded on Aug. 11. We went to Baguio on Aug. 10, 2006– its a chilly August up there! I returned to Manila early morning of Aug. 12 while the rest of the team left Baguio after lunch.The endeavor was made possible by the participation of NGO (Non Government Organization), Church (Word for the World Christian Fellowship– WWCF ) and local businesses.Medical professionals affiliated with WWCF– Makati together with students and professionals from The Fort (WWCF- Market Market) volunteered for the service and donated medicines. SM Foundation sponsored the venue and Benguet Laboratories also added more medicines, bone scanning and sugar test– this in partnership with a local chapter of Lions Club.

More than 700 individuals availed of the free services and medicine– with kids, senior citizens, and men and women alike trooped to the venue. All credits are given to God for the oppotunity, the favor from the business groups and people who took off from their busy sked just to share God’s love and add value to people.Below are some of the pics:

 

Related content:

1. CSR EXPO 2006: Let’s Take CSR to Heart
2. Thank You
3. San Miguel By The Bay (Mall Of Asia’s Sun Set Strip)
4. U2 Concert In IMAX 3D
5. Independence Day At Mall Of Asia

Better Related Posts Plugin

1 Response to “CSR with A Twist”

1. Sonnie’s.Porch » Fuming Mad but… August 16, 2006 at 11:44 AM

   [...] After a great and chilling experience at Baguio, I have to contend with the inefficiency of people working with the insurance of my car “With less sleep and tired of the 5-6 hour trip from Baguio, I went straight to the repair shop to fetch my car. Please understand that I intend to use the car for the philantropic activity, however, I opted to have the minor scratches repainted because I stand the chance of losing my eligibility to claim since I am close to the expiration period. I thought, the Baguio trip could be the best time since the casa is also requesting for 3 days. I received confirmation from the insurer to proceed. For the next 3 days, I received no call nor advise of any problem, until I arrived from Baguio and already on my way to get my car. To my surprise, the repainting was not done! I lost my patience and hell almost broke out. For the life of me, I can’t understand why (1) I was given confirmation to proceed with the repair. Have I known, I could have use the car for the trip and brought my son along. I found out later that the concern has nothing to do with me but an internal procedure. (2) I was not informed of the problem when office is open. I only received word on the day that I’m suppose to pick up the car. And that is already Saturday. Tired and hungry, I demanded for an explanation from the repair shop and I aslo insisted on calling the Insurance office even though they are supposed to be close. I am fuming mad and can’t wait for Monday to vent my frustration to the insurance company. I was able to talk to the “boss” by phone who happened to be at the office. I requested for an explanation but accepted no alibis. Customer relations, I said, is supposed to be guided by mutual respect. While I don’t believe customers are always right, am firm believer that commitments should be honored and internal bickering should not affect the customer. To address my concern, the “boss” waived my share of the cost of repainting job. Plus a complete replacement of the scratched headlight and bumper protector. Not bad, though I initially demanded for a service unit while my unit is unavailable.” [...]